We connect an AI assistant to your WhatsApp Business number. It answers questions, books appointments and sends reminders at any time. When a customer needs a person, it alerts your team, who keep writing from the app on the same number.
Both work on the same conversations. You decide how far the assistant goes.
This is how the assistant would handle a patient of a physiotherapy centre writing outside opening hours.
Prices, duration and how you work, exactly as you give them to us. It doesn't make anything up or give clinical advice.
It only offers free slots and books the appointment. In the morning you see it in the calendar, without having picked up your phone.
A message the day before with buttons to confirm or change. If she changes it, the assistant offers her another slot.
Anything out of the ordinary reaches your team with a summary. You reply from the app, in the same conversation.
Example conversation with made-up data. The texts, prices and limits of the assistant are adjusted to your business.
You don't change number or account. The WhatsApp Business account belongs to your business and, if you ever stop, it still does.
We use the official WhatsApp Business API through YCloud, a provider of that connection. No unofficial apps that put your number at risk.
Meta reviews your business before activating the connection. We tell you what to prepare and handle the process with you; it's included in the set-up.
The assistant only uses the information you give it. When something falls outside that, it says so, takes the details and alerts your team.
If you go over, it doesn't stop: we let you know when you reach 80 %. No minimum contract, stop whenever you like.
No. We connect the assistant to your current WhatsApp Business number. Your customers keep writing to the same place.
Yes. Your team keeps using the WhatsApp Business app and sees the same conversations the assistant handles. In the first call we check that your number meets Meta's requirements for using both at the same time.
The assistant tells them clearly, collects what you need to know and alerts your team. You reply from the app, in the same conversation.
The assistant speaks naturally and in your business's tone, but it never pretends to be a person. If asked, it says so.
Access to your WhatsApp Business account, your company details for Meta's verification and the information it should answer with: services, prices, opening hours and what it should not deal with. We take care of the rest.
Yes. The same assistant can also handle your website chat and Instagram, with the same information and the same tone. See AI chatbots.
Tell us what your customers ask and we'll show you how the assistant would answer them.
Would you rather your customers were served by phone? See our voice agents.